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Retail Store Operations
Retail · Chapter 7 · Part B Units 1-2: Delivery of Goods; Retail Store Operations
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Topics 6
- Store location and store layout: site, area, utilities and layout components
- Space planning: numeric and visual allocation of selling space
- Store design: selling, merchandise, employee and customer space; frontage, signage, lighting and fixtures
- Store procedures: exterior, interior, customer service and merchandise management; store promotion
- Store opening and closing procedures
- Store maintenance; receipt and issue of products