Staffing

Lesson

Part 1 — what staffing is, why it matters, the staffing process and recruitment.

In this lesson you will

Explain the meaning and importance of staffing and its place in human resource management
Describe the steps of the staffing process, including workload and workforce analysis
Compare internal and external sources of recruitment and choose a suitable source for a job

Part 1 at a glance

Concept

What is staffing?

Staffing means filling, and keeping filled, the positions in the organisation structure with suitable people.

Organising creates posts; staffing fills them.
Function	Its question
Planning	What to do and how?
Organising	Which jobs and departments?
Staffing	Who will do each job?
Directing	How to guide and motivate them?
Controlling	Is work going to plan?

Diagram

Table of five benefits of good staffing: competent people, the right person on the right job, continuity through successors, optimum use of people, and better morale
Benefit of good staffing	What it means in practice
Competent people	Capable candidates are found for every post
Right person, right job	Ability matches the job, so output rises
Continuity and growth	Successors are ready when seniors leave
Optimum use of people	Neither idle workers nor endless overtime
Morale	Fair hiring, training and pay keep people satisfied