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Directing — Part 2: Incentives, Leadership and Communication

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Lesson

Directing: incentives, leadership and communication

Part 2 — incentives, leadership and communication.

In this lesson you will

Classify financial and non-financial incentives with examples
Explain the importance of leadership and the qualities of a good leader
Choose a suitable leadership style for a situation
Explain the communication process, its forms and barriers, and ways to improve it

Part 2 at a glance

Concept

Incentives: two kinds

Table comparing financial incentives, which are money or benefits with money value and mainly satisfy lower needs, with non-financial incentives, which have no direct money value and mainly satisfy higher needs
Type	What it is	Satisfies mainly
Financial	Money or benefits with money value	Lower needs
Non-financial	Rewards without direct money value	Higher needs

Concept

Financial incentives

Table of seven financial incentives with imagined examples: pay and allowances, productivity-linked wages, bonus, profit sharing, co-partnership or stock options, retirement benefits, and perquisites
Financial incentive	Example (imagined)
Pay and allowances	Annual raise, dearness allowance
Productivity-linked wage	Extra pay per carton above target
Bonus	Festival bonus over the wage
Profit sharing	A share of the year's profit
Co-partnership or stock option	Shares at a price below market
Retirement benefits	Provident fund, pension, gratuity
Perquisites	Car, housing, medical aid