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Creating a Positive Impression at the Workplace
Assistant Beauty Therapist · Chapter 10 · Part I-B: Vocational Skills
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- Reception area and salon staffroom management; creating a caring and comfortable environment
- Effective consultation and communication with clients, including on the telephone
- Code of conduct, professional etiquette and working as an effective team member
- Personal grooming and hygiene; uniform and personal protective equipment; good health and posture