Planning

Lesson

Part 1: the functions of management, what planning is, why it matters, and the steps in planning.

In this lesson you will

Name the functions of management and explain why planning is the primary function
Explain the importance of planning with examples
Arrange the steps in the planning process in order and explain each

Part 1 at a glance

Diagram

The five functions of management

Planning comes first; controlling loops back to it.

Management works through five functions, beginning with planning.

Concept

Planning is deciding in advance what to do, how to do it, when to do it and who will do it.

Table showing that planning decides what to do, how, when and by whom, with an imagined tour operator's answers
Planning decides…	Imagined example: a tour operator in Munnar
What to do	Run forty guided tours a month
How to do it	Use local guides and hired jeeps
When	From September to May
Who will do it	Two tour leaders and six guides