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Accommodation Operations

Hospitality Management · Chapter 8 · 5. Operational Areas of Hotels

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Topics 5

  1. Attributes of accommodation operations personnel; the planning and control desk
  2. Classification of guest rooms
  3. Cleaning and maintenance of public areas used by resident and non-resident guests
  4. Decor and flower arrangements (four types)
  5. Wall and floor coverings for guest rooms and public areas