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Communication Skills - I
Auto Service Technician · Chapter 1 · Part I-A: Employability Skills
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Topics 4
- Methods of communication: verbal, non-verbal and visual
- Meaning and importance of communication; elements of the communication cycle: sender, ideas, encoding, channel, receiver, decoding, feedback
- Perspectives in communication and the factors that affect them: visual perception, language, past experience, prejudices, feelings, environment
- Basic writing skills: phrases, kinds of sentences, parts of a sentence, parts of speech, use of articles, paragraph construction