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Front Office Operations

Part A Unit 1: Communication Skills – IV

Not startedChapter 1: Employability Skills: Communication Skills – IV

Part A Unit 2: Self-Management Skills – IV

Not startedChapter 2: Employability Skills: Self-Management Skills – IV

Part A Unit 3: ICT Skills – IV

Not startedChapter 3: Employability Skills: ICT Skills – IV

Part A Unit 4: Entrepreneurial Skills – IV

Not startedChapter 4: Employability Skills: Entrepreneurial Skills – IV

Part A Unit 5: Green Skills – IV

Not startedChapter 5: Employability Skills: Green Skills – IV

Part B Unit 1: Evolution of Hotels in India

Not startedChapter 6: Evolution of Hotels in India

Part B Unit 2: Etiquettes and Manners for Hospitality Professionals

Not startedChapter 7: Etiquettes and Manners for Hospitality Professionals

Part B Unit 3: Hotel Organisation

Not startedChapter 8: Hotel Organisation

Part B Unit 4: Organisation of the Front Office Department

Not startedChapter 9: Organisation of the Front Office Department

Part B Unit 5: Basic Front Office Operations: Reservation, Check-in and Check-out

Not startedChapter 10: Basic Front Office Operations: Reservation, Check-in and Check-out

Part B Unit 6: Safety and Security in Hotels

Not startedChapter 11: Safety and Security in Hotels

Part B Unit 7: Problem Solving and Situation Handling

Not startedChapter 12: Problem Solving and Situation Handling

Part B Unit 8: Responsible Hotels

Not startedChapter 13: Responsible Hotels

Front Office Operations

CBSE Class 12 · 13 chapters · 2026-27 syllabus

Start this course0 of 13 chapters mastered

Up next1. Employability Skills: Communication Skills – IV

Chapters 13

Part B Unit 5: Basic Front Office Operations: Reservation, Check-in and Check-out1 chapter

Chapter 10: Basic Front Office Operations: Reservation, Check-in and Check-outNot started4 topics

Part B Unit 6: Safety and Security in Hotels1 chapter

Chapter 11: Safety and Security in HotelsNot started4 topics

Part B Unit 7: Problem Solving and Situation Handling1 chapter

Chapter 12: Problem Solving and Situation HandlingNot started3 topics

Part B Unit 8: Responsible Hotels1 chapter

Chapter 13: Responsible HotelsNot started3 topics

Chapters 13

Part A Unit 1: Communication Skills – IV1 chapter

Part A Unit 2: Self-Management Skills – IV1 chapter

Part A Unit 3: ICT Skills – IV1 chapter

Part A Unit 4: Entrepreneurial Skills – IV1 chapter

Part A Unit 5: Green Skills – IV1 chapter

Part B Unit 1: Evolution of Hotels in India1 chapter

Part B Unit 2: Etiquettes and Manners for Hospitality Professionals1 chapter

Part B Unit 3: Hotel Organisation1 chapter

Part B Unit 4: Organisation of the Front Office Department1 chapter

Part B Unit 5: Basic Front Office Operations: Reservation, Check-in and Check-out1 chapter

Part B Unit 6: Safety and Security in Hotels1 chapter

Part B Unit 7: Problem Solving and Situation Handling1 chapter

Part B Unit 8: Responsible Hotels1 chapter

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