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Communication Skills - II
Cashier · Chapter 1 · Part I-A: Employability Skills
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- Methods of communication: verbal, non-verbal and visual
- Communication cycle and feedback: meaning and importance; descriptive feedback; specific and non-specific feedback
- Barriers to effective communication: types, causes and measures to overcome them
- Principles of effective communication and the 7Cs
- Basic writing skills: sentence, phrase, kinds and parts of a sentence, parts of speech, articles and paragraph construction