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Part Exchange and Handling Payments
Cashier · Chapter 9 · Part I-B: Vocational Skills
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- Part exchange: inspecting items, calculating exchange value and benefits of part exchange
- Checking ownership of exchange items; consequences of not checking; accepting or rejecting items; terms and conditions
- Handling customer objections during valuation and negotiation; paperwork for exchange purchases
- Types of payment and company procedure for taking payment
- Authorising non-cash transactions; doubtful and suspect payments; suspected fraud