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Front Office, Accommodation and Sales and Marketing
Hospitality Management · Chapter 8 · 5: Departments in Hotels
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Topics 4
- Front office: classification of hotels by size, motive of travel, location, duration of stay and type of guest
- Accommodation operations: meaning, importance and interdepartmental relationships
- Sales and marketing: definition, modern concept, features, advantages and importance
- Marketing activities and revenue generation in hotels and tourism